Some question's which frequently asked in Bpo interview.
1- Tell me something about bpo and how its work's?
Ans- Bpo is a Business process outsourcing, when a company wants it non-core work to be done by an expert at cheaper coasts then they outsource their work to other country, which is called Business Process Outsourcing.
2- What are the job activities you have to maintain in bpo?
Ans- Handle the customer query effectively and satisfactory, also to co-ordinate to well in a team in order to offer the best service possible to the customer.
3- Where do you see yourself after five year's?
Ans- In five years from now i want to see my self at responsible position where my company see me as valuable assets and at the same time time to grow with the company.
4- Did you learn anything new recently which can be helpful to Bpo's?
Ans- Knowing additional language apart from English is always beneficial in Bpo's. You can learn any other foreign language it always give you more chances of securing job's in Bpo's.
5- Will you be comfortable handling customers on the phone?
Ans- If you are a fresher you can tell that handling customer on the phone would be challenging but you would be able to handle it.
6-How good are you with computer skills?
Ans- Most of the time they usually ask for basic computer skills, but if the job demands more then computer work they will hold a practical test to check your computer skills.
7- Do you think that the career opportunity for BPO?
Ans- It depends more on an individual's interest and its personality. once you gain expertise in the work, you can easily head up towards management or support side.
8- Why do you want to work for our company?
Ans- This question is put in front of you by the interviewer to analyse how much you are aware to the companies work and how keen you are with the company projects. when you answer this question, mention about the company's creative business policies, aggressive market stance and the growth of the company.
9-Can you use different software's easily?
Ans- Clarifies interviewer about your computer knowledge and your grip over software, so that they have a clear idea what training you might need further if you get selected.
10- What is a call center?
Ans- Call center is a costumer care center where calls are handled in large numbers. there are two types of call center, inbound and outbound.
In my next blog, i'll tell you top Bpo in India and how to submit your resume.
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1- Tell me something about bpo and how its work's?
Ans- Bpo is a Business process outsourcing, when a company wants it non-core work to be done by an expert at cheaper coasts then they outsource their work to other country, which is called Business Process Outsourcing.
2- What are the job activities you have to maintain in bpo?
Ans- Handle the customer query effectively and satisfactory, also to co-ordinate to well in a team in order to offer the best service possible to the customer.
3- Where do you see yourself after five year's?
Ans- In five years from now i want to see my self at responsible position where my company see me as valuable assets and at the same time time to grow with the company.
4- Did you learn anything new recently which can be helpful to Bpo's?
Ans- Knowing additional language apart from English is always beneficial in Bpo's. You can learn any other foreign language it always give you more chances of securing job's in Bpo's.
5- Will you be comfortable handling customers on the phone?
Ans- If you are a fresher you can tell that handling customer on the phone would be challenging but you would be able to handle it.
6-How good are you with computer skills?
Ans- Most of the time they usually ask for basic computer skills, but if the job demands more then computer work they will hold a practical test to check your computer skills.
7- Do you think that the career opportunity for BPO?
Ans- It depends more on an individual's interest and its personality. once you gain expertise in the work, you can easily head up towards management or support side.
8- Why do you want to work for our company?
Ans- This question is put in front of you by the interviewer to analyse how much you are aware to the companies work and how keen you are with the company projects. when you answer this question, mention about the company's creative business policies, aggressive market stance and the growth of the company.
9-Can you use different software's easily?
Ans- Clarifies interviewer about your computer knowledge and your grip over software, so that they have a clear idea what training you might need further if you get selected.
10- What is a call center?
Ans- Call center is a costumer care center where calls are handled in large numbers. there are two types of call center, inbound and outbound.
In my next blog, i'll tell you top Bpo in India and how to submit your resume.
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